FAQs

Please visit our Timetable Page

• – The park opens 20 minutes prior to first session starting
• – Last entry is 1 Hour before the closing time

The Open Jump is available for all ages (over 1’s) but under 5’s need a supervising adult on a 1-2-1 basis for health and safety reasons.

We have Junior Jump available for children aged under 5 (1 Year to 4 Years) (Accompanied by an adult on a 1-2-2 basis) on the weekdays (Monday, Thursday & Friday from 11am- 3pm, Saturdays and Sundays 9:30am till 10:30am during term time)

The adult(s) that accompanies the under 5 (1 Year – 4 Years) child are charged £2 at the Junior Jump sessions and £5 at the Open Jump sessions for admission to allow supervision and they are already included in the price you pay.  The Open Jump session has a 1 adult to 1 child ratio and the Junior Jump has a 1 adult to 2 child ratio due to Health & Safety.

Everyone that enters our trampoline park must wear suitable trampoline grip socks for health and safety measures. If you already have your own grip socks we will check them to ensure they are suitable for our health and safety requirement, if they are not you will be required to purchase Jump N Joy grip socks. 

You can book in person at our Trampoline Park but it is best advised to book online to reserve your preferred time.

This allows us to check your waiver, ask you our Covid safety questions and talk about the safety rules at Jump’N’Joy, check whether you watched the video(if not, you need to watch it before you can play). 

Due to food safety and the control of allergens within the park only food & drinks purchased in the park can be consumed in the park.

– We do allow birthday cakes, however this is only for the use within the designated party room for booked parties.

Yes you can. We do strongly recommend to book your slot on the phone if you would like to pay by cash. We had to reduce our capacity because of Covid and we do not want to disappoint anyone if you turn up to a full session and we couldn’t accommodate you.

• Everyone over the age of 5 will need to wear a mask while in Jump’N’Joy, unless they are in the play area and unless they are exempt
• There is a one way system we expect everyone to abide by
• The new household rule only allows us to accommodate 6 attendees from 3 households(including kids) at one time (updated as of 17/05/2021)

Of course you can. We have transformed our party room to accommodate 8 household parties. Please get in touch for more information and/or check our birthday party page.

Bacause your group has both an under 5 and an over 5, you need to book into our open jump sessions. Click for the timetables. The open jump sessions tickets start with “open jump” in the booking page.